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FREQUENTLY ASKED QUESTIONS
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What services does Tenant Kings provide for property owners?We offer full-service property management, including marketing, tenant screening, rent collection, maintenance coordination, and financial reporting.
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How do you screen potential tenants?We conduct thorough background checks, including credit history, rental history, employment verification, and criminal background checks to ensure reliable tenants.
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How do you handle maintenance and repair requests?Our team coordinates all maintenance and repairs with trusted contractors. We ensure issues are resolved promptly while keeping you informed throughout the process.
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How do I receive updates on my property’s performance?Owners receive regular financial statements and property reports through our online portal, providing transparency and up-to-date insights into your investment.
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What happens if a tenant fails to pay rent on time?We follow a structured rent collection process, including reminders and late fees. If necessary, we handle the eviction process in compliance with local laws to protect your investment.
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How do I apply for a rental property?You can apply online through our website by filling out the rental application form. Be sure to provide all required documents for a quicker approval process.
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What is the process for reporting maintenance issues?You can submit maintenance requests through our online portal or contact our support team directly. We aim to address all issues promptly to ensure your comfort.
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When is rent due, and how can I pay it?Rent is typically due on the 1st of each month. You can pay online through our secure portal or via other approved payment methods outlined in your lease.
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What should I do if I need to break my lease early?Contact us as soon as possible to discuss your situation. Early lease termination may involve fees or require a replacement tenant, depending on your lease terms.
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Are pets allowed in your rental properties?Pet policies vary by property. Please refer to the specific property listing or contact us for more details about pet fees and restrictions.
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