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FREQUENTLY ASKED QUESTIONS
Owners FAQ's
Residents FAQ's
Your role is simple: approve major decisions and review performance. We handle tenant communication, rent collection, maintenance coordination, and day-to-day management on your behalf.
You can stay as hands-off as you want. Tenant Kings manages the day-to-day work for you, including tenant communication, rent collection, maintenance coordination, and routine operations. You stay informed through your owner portal, while major decisions are brought to you when needed.
Owner distributions and financial reporting are handled through your secure online owner portal. You can access statements, invoices, and year-end documents 24/7.
Maintenance requests are tracked and coordinated for you through our management process, with 24/7 dispatch support for urgent issues. We work with qualified vendors to address repairs professionally, keep you updated, and help protect the condition of your property.
No. We handle routine maintenance and day-to-day repair coordination for you. For larger or unusual expenses, we’ll communicate with you before moving forward, so you stay informed and in control without managing every detail yourself.
We help protect your property’s value through consistent oversight, timely maintenance coordination, tenant screening, inspections when appropriate, and proactive communication. The goal is to reduce avoidable issues and keep your asset performing well over time.
Yes. Your owner portal is available 24/7, giving you real-time visibility into financials, maintenance activity, and important documents—without needing to contact us.
No. Tenant Kings offers flexible management without long-term contracts, so you can choose a partnership that fits your needs and your portfolio.
We handle the entire turnover process—notice management, marketing, tenant screening, and re-leasing—so you experience minimal downtime and disruption.
You’ll have a dedicated management team and direct contact information. While most owners rarely need to reach out, we’re always available when you do. You can reach us at 651-400-8002, or by email at office@tenantkings.com
Routine maintenance is handled quickly by our management team, while larger repairs are brought to you for approval whenever possible. If an emergency comes up, we act right away to protect the property and keep the situation from getting worse.
Our pricing is straightforward and transparent, with no hidden fees. We’ll recommend the service level that fits your property and goals after a free rental analysis, so you know exactly what to expect before you sign on.
Our 12-month tenant placement guarantee is designed to give owners added confidence in the leasing process. If a qualifying placement does not hold as expected within the guarantee period, we’ll work to re-market and re-place the home according to the terms of the guarantee. Ask our team for the full details and conditions.
We reduce vacancy through accurate rental pricing, professional marketing, responsive showing coordination, and efficient tenant screening. The goal is to keep your property occupied with the right tenant as quickly as possible without sacrificing quality.
We use a thorough screening process that typically includes credit, background, income, employment, and rental history checks. Our goal is to place qualified tenants who are a strong fit for your property and reduce avoidable turnover and risk.
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