Question 1

What is my role as the property owner?

Accepted Answer

Your role is simple: approve major decisions and review performance. We handle tenant communication, rent collection, maintenance coordination, and day-to-day management on your behalf.

Question 2

How involved do you need to be as the owner?

Accepted Answer

You can stay as hands-off as you want. Tenant Kings manages the day-to-day work for you, including tenant communication, rent collection, maintenance coordination, and routine operations. You stay informed through your owner portal, while major decisions are brought to you when needed.

Question 3

How do I receive rent and financial reports?

Accepted Answer

Owner distributions and financial reporting are handled through your secure online owner portal. You can access statements, invoices, and year-end documents 24/7.

Question 4

How do you handle maintenance requests and repairs?

Accepted Answer

Maintenance requests are tracked and coordinated for you through our management process, with 24/7 dispatch support for urgent issues. We work with qualified vendors to address repairs professionally, keep you updated, and help protect the condition of your property.

Question 5

Do you have to approve every repair or expense?

Accepted Answer

No. We handle routine maintenance and day-to-day repair coordination for you. For larger or unusual expenses, we’ll communicate with you before moving forward, so you stay informed and in control without managing every detail yourself.

Question 6

How do you protect the long-term value of your rental property?

Accepted Answer

We help protect your property’s value through consistent oversight, timely maintenance coordination, tenant screening, inspections when appropriate, and proactive communication. The goal is to reduce avoidable issues and keep your asset performing well over time.

Question 7

Can I access my account at any time?

Accepted Answer

Yes. Your owner portal is available 24/7, giving you real-time visibility into financials, maintenance activity, and important documents—without needing to contact us.

Question 8

Do you require a long-term contract?

Accepted Answer

No. Tenant Kings offers flexible management without long-term contracts, so you can choose a partnership that fits your needs and your portfolio.

Question 9

What happens if a tenant moves out?

Accepted Answer

We handle the entire turnover process—notice management, marketing, tenant screening, and re-leasing—so you experience minimal downtime and disruption.

Question 10

Who do I contact if I have questions?

Accepted Answer

You’ll have a dedicated management team and direct contact information. While most owners rarely need to reach out, we’re always available when you do. You can reach us at 651-400-8002, or by email at office@tenantkings.com

FREQUENTLY ASKED QUESTIONS