FREQUENTLY ASKED QUESTIONS
Your role is simple: approve major decisions and review performance. We handle tenant communication, rent collection, maintenance coordination, and day-to-day management on your behalf.
As involved as you want to be—but typically very little. Routine decisions and maintenance are handled automatically within pre-approved limits. You’re contacted only when necessary.
Owner distributions and financial reporting are handled through your secure online owner portal. You can access statements, invoices, and year-end documents 24/7.
We provide 24/7 maintenance dispatch and coordinate repairs using licensed and insured vendors. Emergency issues are handled immediately, while larger repairs are communicated for approval.
No. We follow a management agreement with a repair authorization limit to avoid unnecessary interruptions. Expenses exceeding that limit are reviewed with you in advance.
We use thorough tenant screening, proactive maintenance, routine inspections, and insured vendors. Our goal is to preserve asset value while minimizing risk and vacancies.
Yes. Your owner portal is available 24/7, giving you real-time visibility into financials, maintenance activity, and important documents—without needing to contact us.
No. We believe in earning your business through performance, not contracts. There are no long-term binding agreements or hidden fees.
We handle the entire turnover process—notice management, marketing, tenant screening, and re-leasing—so you experience minimal downtime and disruption.
You’ll have a dedicated management team and direct contact information. While most owners rarely need to reach out, we’re always available when you do. You can reach us at 651-400-8002, or by email at office@tenantkings.com